Behind every memorable experience in tourism, there are teams that make it possible ✨

On this occasion, we interviewed Lorena Pérez, a key figure in the Talent area at Say Hueque, a company specialized in designing tailor-made trips in Argentina and Chile, recognized for its focus on authentic experiences and its commitment to responsible and sustainable tourism.

Throughout the conversation, we discussed:

Her journey within the tourism industry and her current role in talent management.

  • How organizational culture is experienced at Say Hueque and how purpose is integrated into daily operations.
  • The importance of the internal team in an industry where the customer experience is central.
  • What profiles they are looking for today and which competencies truly make a difference.
  • The current challenges in attracting and developing talent in tourism.

A close and genuine conversation about what it means to build strong teams in an industry where attention to detail, a service-oriented mindset, and cultural alignment are key.

We invite you to watch the full interview 🎥